The Insurance Charities is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Insurance Charities may be required to change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- contact information including email address
- information such as address and postcode
- other information relevant to services offered by The Insurance Charities
What we do with the information we gather
We benefit from this information in order to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To provide you with services you have requested.
Personal Data Breach Procedure
Where something happens to affect the confidentiality, integrity or availability of personal data, the Charity will immediately assess whether a personal data breach has occurred. The Charity is well placed to identify any such event due to the tight controls it has on its paper and electronic data. If a data breach is likely to put at risk any individual’s rights and freedoms, the Charity will notify the ICO as well as inform the individual(s) using the contact details it holds on record. It will also take appropriate steps to mitigate any possible adverse effects and deal with the breach.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. We can therefore not be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about The Insurance Charities if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.
All information held by The Insurance Charities (the Charity) has been given directly by the individual or a third party acting on behalf of that individual with his or her express agreement.
The Data Controller is The Insurance Charities.
Information is held and processed by the Charity to fulfil its objects; the lawful basis for processing is therefore legitimate interest.
If you gave us your details because you are interested in our work or are supporting us either practically or financially, we will contact you whenever we believe we have something of interest to share with you. If you solely gave us your details for this purpose you can ask us to stop sending you certain types of update or all updates at any time.
If you are a member of the Charity, we have legal obligations to you so that you can fulfil your important role. You can terminate your membership at any time.
If you have provided us with details in support of an application you have made for financial or practical support, we will retain any details we believe will help us make appropriate decisions in respect of you. No information about your application, or the help we give you, will be publicised without your express consent.
We can reassure you that any information supplied to us is not sold to or shared with any third parties. The only people who see any of your data are those who are directly employed by the Charity, or are its agents, and are committed to its objectives. These people may be in any of the jurisdictions in which the Charity operates. Any details given to such individuals outside of the UK are transferred securely and with a commitment from the recipient that they will only be processed in line with the Charity’s direction. No automated decision making exists.
Your details will be held securely by us for the duration of the time we are involved with you and then for an appropriate period of time thereafter. These have been agreed by the Charity’s Board of Directors.
If you are receiving help from us, once that help comes to an end we will retain securely certain details to enable us to comply with legislation and good practice. This also enables us to consider an application from you or an eligible relative, without repeating checks which have already been made.
You have the right to ask to see what data is held on you at any time by contacting the Data Controller.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) Wycliffe House Wilmslow SK9 5AF if you feel there has been a breach of your rights.